| Customs control | At the hotel 1 | At the hotel 2 |
| Peter | Good morning. I'd like to book a double room for this weekend. Are there any vacant rooms? |
| receptionist | Let me check. Yes, we have several rooms available. What is the exact day of your arrival? |
| Peter | Friday evening. |
| receptionist | How long will you be staying? |
| Peter | We'll be staying for two nights. |
| receptionist | Would you like a room with twin beds or a double bed? |
| Peter | A double bed, please. And I'd appreciate it if you could give me a room with a view over the sea. |
| receptionist | Let me check... Yes, we have a room on top floor with sea view. |
| Peter | What's the price per night? |
| receptionist | It is 620zł per night. |
| Peter | Is breakfast included? |
| receptionist | Yes, it's included. Could I have your name, please? |
| Peter | Kowalski. |
| receptionist | Could you spell it? |
| Peter | K-O-W-A-L-S-K-I |
| receptionist | Can I have your phone number? |
| Peter | Yes, my phone number is 721355063. |
| receptionist | Okay, Mr Kowalski, your reservation has been made for the twenty-fifth and twenty-sixth of March for a room with a double bed and sea view. Your confirmation number is: 352. |
| Peter | Thank you very much. |
| receptionist | Thank you for choosing The Korona Hotel. Have a nice day and goodbye. |
| Peter | Goodbye. Have a nice day. |
| receptionist | Good evening. How may I help you? |
| Peter | Good evening. I'd like to check in, please. My name is Kowalski. |
| receptionist | A double room for two nights. |
| Peter | That's right. |
| Peter | Do you want a smoking or non-smoking room? |
| Peter | Non-smoking, please. |
| receptionist | Could you sign the register, please? Here is your key. It's room 510. Take the lift to the fifth floor and your room will be on the left. |
| receptionist | Thank you. Where's the lift? |
| Peter | It's over there. Do you need help with your luggage? |
| receptionist | No, it's OK, thanks. |
| receptionist | Good morning, can I help you? |
| Peter | Good morning. I'd like to check out. |
| receptionist | Which room is it? |
| Peter | Room 510. |
| receptionist | Here is your bill. It's 1240zł. |
| Peter | Can I pay by credit card? |
| receptionist | Of course. Would you like me to call a taxi for you? |
| Peter | No, thanks. |
| receptionist | Do you need any help with you luggage? |
| Peter | No, I'm fine, thanks. |
| Peter | Have a good trip. Goodbye. |
