| Making payment | Returns and complaints | Shops |
| How much time do I have to return it? |
| I'd like to return it. |
| to return something |
| Have you got the receipt? |
| Why are you returning it? |
| It's too big. |
| It's too small. |
| It's too short. |
| It's too long. |
| It doesn't fit. |
| My wife didn't like the colour. |
| I'd like to change this for a different size. |
| to change something for something |
| Do you have it in a different colour? |
| Do you have it in a larger size? |
| Do you have it in a smaller size? |
| I'd like to complain about this product. |
| It doesn't work. |
| It stopped working. |
| I bought it here three days ago. |
| Could I have a refund? |
| I require a refund. |
| refund |
| to get your money back |
| I'd like a refund. |
| I'd rather have my money back. |
| Could I have a new one? |
| Can you change it for me? |
| How long will it take to handle my complaint? |
| Your complaint was admitted. |
| Your complaint was rejected. |
| Why was my complaint rejected? |
| Call me the supervisor. |
